Effective date: July 1, 2026

La Jolla Mobile Car Detail LLC (“La Jolla Mobile Car Detail,” “we,” “us,” or “our”) operates lajolladetail.com. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information we collect

  • Contact details you provide: name, phone number, email, and service address.
  • Vehicle and service details: vehicle type and condition, the package you select, scheduling preferences, and any notes you share.
  • Payment information: processed securely by our third-party payment processor, Stripe. We keep a card on file to charge after your appointment is completed, and we do not store full card numbers on our own servers.
  • Booking information: appointment dates and times, service history, and communications with us.
  • Website usage data: IP address, browser type, pages viewed, and similar analytics collected via cookies and Google Analytics to understand which pages perform.
  • Messages: the content of emails, texts, and form submissions you send us.

2. How we use your information

We use it to schedule and provide our services; send booking confirmations, reminders, and service updates; respond to inquiries and quotes; process payment after your appointment; improve our website and services; and, where you have opted in, send occasional promotions.

3. SMS / text messaging

By providing your mobile number and booking with us, you consent to receive text messages from La Jolla Mobile Car Detail related to your appointment (confirmations, reminders, scheduling, and service updates). If you separately opt in, you may also receive occasional promotional messages. Our text messages are sent through our booking platform (Booking Koala) using Twilio. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell or share your mobile opt-in information or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. This information is used only to send the messages you requested and is shared only with the providers that deliver them (Booking Koala and Twilio).

4. How we share information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate: Stripe (payments), Booking Koala and Twilio (booking and text messages), Google Analytics (website analytics), our email tools, and the independent, vetted detailers who perform your booked service, each limited to that purpose.
  • Legal and safety purposes: when required by law, to enforce our Terms, or to protect rights, property, or safety.

5. Cookies and analytics

Our site uses cookies and similar technologies (including Google Analytics) to remember preferences and understand site usage. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser opt-out add-on. Disabling cookies may affect site functionality.

6. California residents

If you live in California, you can ask us to show you the personal information we have about you, provide a copy, correct it, or delete it, and you can ask us not to sell or share it (we do not sell your personal information). Just email us at info@lajolladetail.com and we will take care of it. We will not treat you differently for asking, and we may need to verify your identity before responding.

7. Data retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.

8. Children’s privacy

Our website and services are not directed to children under 16, and we do not knowingly collect their personal information.

9. Accessibility

We are committed to making our website accessible to everyone. If you have difficulty accessing any part of this site, please contact us at info@lajolladetail.com or 858-412-0844 and we will assist you.

10. Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices; please review their policies separately.

11. Changes to this policy

We may update this policy from time to time. Changes take effect when posted here with a revised effective date.

12. Contact us

Questions or requests: info@lajolladetail.com · 858-412-0844.